26. Come to Me with Solutions, Not Problems
In this episode, Samantha C. Prestidge discusses why the common managerial phrase 'Come to me with solutions, not problems' can often lead to frustration both for managers and employees. She explores the reasons behind its ineffectiveness and offers practical strategies to cultivate problem-solving and critical-thinking skills in employees. This episode provides insights into fostering a solutions-oriented team and encouraging a collaborative, open communication culture within and across departments.
Link to the episode about Technical Skills vs. Soft Skills here.
Link to the episode about Technical Skills vs. Soft Skills here.
00:57 Unpacking the Phrase and Its Impact
02:42 The Necessary Skills Gap
03:45 Encouraging Communication and Providing Guidance
05:24 Cross-Department Dynamics and Collaboration
07:18 Teaching Big Picture Thinking
07:53 The Three Key Components
11:02 Coaching Your Team Through Problem Solving
13:51 Closing Thoughts
